T&C | Advance Drive

Terms & Conditions

Driver Training

By reading the website www.advancedrive.com & booking a service, you agree to all of Advance Drive’s terms and conditions. Terms and conditions can be updated by Advance Drive without notice so it is important to check for updates.
All Advance Drive’s instructors are approved by the relative bodies for the particular type of training being undertaken. I.e. Driving Instructors are approved by the Road Safety Authority to deliver driver training for Motorbike, Car, Truck and Bus.
As per the ADI Voluntary Code of Practice, All Advance Drive’s instructors are professional, well groomed, mannerly and treat all customers with respect and consideration.
All Advance Drive’s training vehicles used for driver training are clean, maintained regularly fully insured and fit for purpose meeting all requirements laid out by the RSA.
In the unlikely event of a accident when the learner is at fault, the learner is required to pay the first €1500 for repairs on the training vehicle & any damage to third parts.
Advance Drive reserves the right not to offer driver training to any learner driver.
Advance Drive can stop a lesson at any time should they feel that the learner is a danger to themselves, the vehicle or other road users. If a lesson is stopped Advance Drive cannot be held responsible for any time lost or costs incurred.
Learners should be well rested and fit to drive for all lessons. Advance Drive can refuse a lesson should they have reason to believe that the learner is under the influence of alcohol / drugs or is excessively tired. If a lesson is refused Advance Drive cannot be held responsible for any time lost or costs incurred.
Advance Drive start all driver training lessons from Salthill in Galway or our headquarters in Ballybane unless otherwise arranged.

Payment / Cancellation / Rescheduling

Payment for training services & driving lessons must be made to the office at the time of booking by credit/debit card or bank transfer. Credit/debit card detail’s are taken to secure bookings.
In the event of a no show the full fee for the lesson is due as the instructor’s time and the vehicle was held and the time could not be offered to anyone else.
Cancellation / Rescheduling – Minimum 48 hours notice must be given and confirmed to cancel or reschedule a driving lesson otherwise the full fee will be charged.
In the event of a no show or cancellation / reschedule within 48 hour of the appointment the total cost of the booking must be paid. This can be paid by calling the office on 091524689, in the event that no contact is made within a week of the cancellation/no show the payment will be taken from the credit/debit card details provided at the time of the booking.
Please note that prepaid fees are non refundable. In exceptional circumstances fees paid for unused services may be refunded at the discretion of management, however 20% of these fees will be held to cover administration & other charges.

Learner Permit

Learner drivers must hold a valid learner permit and have it available for the instructor on every lesson. A receipt of application from the NDLS is not acceptable and cannot be used to start lessons. If a learner driver arrives to a lesson without a valid learner permit then the lesson will be cancelled without refund. Advance Drive cannot be held responsible for any costs incurred.
Advance Drive requires a minimum of 4 weeks’ notice to accommodate learners for their driving test dates. It is advisable that learners come for an assessment lesson before applying for their driving test in order for the instructor to see their standard of driving and assess how much training will be required to get to test standard.
Advance Drive will NOT hire out a vehicle for a driving test without completing a minimum course of six hours of training. This is to assess a persons driving, let the learner become familiar with the vehicle controls and to cover the driving test routes.
Advance Drive reserves the right to refuse the use of a vehicle for the driving test even after completing training should they feel that the learner is unsafe or potentially a risk to themselves or others.
Driving tests take preference over driving lessons and in the event that a driving test date should clash with existing lessons, Advance Drive may have to reschedule driving lessons to accommodate. Advance Drive cannot be held responsible for any costs incurred as a result of rescheduling lessons.
In the case of circumstances beyond our control such as break down of vehicles and adverse weather conditions, Advance Drive reserves the right to postpone driving lessons. Advance Drive cannot he held responsible for costs incurred as a result.
As Advance Drive’s instructors are fully booked each day it is important that learners are punctual for their driving lessons. If you’re running late for your lessons please notify the office or your instructor at your earliest convenience. Instructors will wait for a maximum time of 30 minutes before the lesson is deemed to be a no show. In turn learners are asked to wait for the same time for instructors in the case that they are running behind for unforeseen circumstances. Any lesson time lost as a result of this will be made up by the instructor on the day or on the next lesson.
Advance Drive reserves the right to change the cost of any lessons or services at anytime. If a customer has started lessons the original cost will apply until they pass their driving test. If you‘re a new customer, it is important to contact the office to confirm all costs for services prior to booking.
All queries made by phone and email to Advance Drive will be replied to within 48 hours where possible. Please note social media may not be checked daily so it is advisable to email or call the office for help with enquiries.
Advance Drive reserves the right to not reply to any emails or enquiries that they deem to spam, junk or of a false nature.

Driver CPC Training

Payment for Driver CPC Training courses is required in advance to confirm bookings. Please note that fees are non refundable. Once bookings have been made and accepted by Advance Drive. This does not affect your statutory rights.
Advance Drive requires 48 hours notice to reschedule any bookings made for Driver CPC Training courses. Any cancellations made after this time will result in loss of payment.

Driver Hire Terms of Business

1. Driver Hire refers to the hire of drivers only. 2. Companies looking to hire a driver must ensure that vehicles used are taxed, insured, road worthy and have valid NCT or CVRT. 3. Bookings are confirmed once the job has been accepted and a driver appointed. 4. Once a booking is confirmed we require the following notice for cancellations: 21 Days Notice No Fee, 11 – 20 Days Notice Minimum Daily Rate Applies, 10 Days Notice Time Booked is Time Paid. 5. Payment is due within 21 days from date of invoice.

Gift Vouchers

Gift Vouchers are non refundable and valid for 6 months from issue date.
If a Gift Voucher is lost or mislaid, it may only be redeemed providing it has been bought in a person’s name and they have proof of purchase.

Complaints

In the event of a complaint that cannot be resolved with the help of your driving instructor, complaints should be made in writing and emailed to info@advancedrive.com or posted to Advance Drive, Bother Na Mine, Ballybane Ind Est, Galway H91 PH92

Copyright

The Advance Drive logo must not be used without written consent.
It is strictly prohibited to use any content on advancedrive.com without written consent. Copyright 2010 www.advancedrive.com. All rights reserved.

`Testimonials`

I am delighted that I passed my category D1 mini-bus test today (09/02/16). I can't praise Dezzie in Advance Drive enough for his excellent tutoring. He had me thoroughly prepared & fully ready for my test. He put me at ease & gave me confidence. Thanks Dezzie. I also passed my BE jeep & trailer test & my Category C rigid test in the last few years after receiving lessons from Advance Drive. I would highly recommend Advance Drive to those looking for driving lessons in any vehicle category.
February 9, 2016Brian Mullins

I want to say a massive thank you to the Advance Drive team, especially Martin and Aoife. Firstly, every time I contacted advance drive I was greeted by Aoife who went over and beyond to help as much she could in regards to lessons, booking me in, changing slots and replying to emails. However, I owe a huge thanks to Martin, my instructor for all my 22 lessons! From start to finish he gave it his all, and I couldn’t have asked for a better teacher. He made sure I was all set for my test, which meant first go I passed with flying colours! I highly recommend him, and advance drive overall, and wish them the very best.
July 15, 2022Galway

I can't speak highly enough of the team at Advance Drive, I passed the HGV rigid first time with the help of Vincent who was the instructor. He was excellent, very professional, understanding and skillful with the patience of a saint. Philip and Gerry were excellent, they were very helpful and went out of their way to to accomodate me. Finally Aoife, I can only describe Aoife as an absolute little star and a real gem for Advance Drive. I dealt with Aoife regularly and she was brilliant, extremely polite and courteous and just a real pleasure to deal with. Left no stone unturned to make sure everything was right. I would give them 10/10, would definitely recommend them if you want success and a good experience. Thank you very much Advance Drive :o)
September 17, 2019Roscommon

JUST PASSED MY BUS TEST TODAY,THANKS TO EVERYONE AT ADVANCED DRIVE FROM THE OFFICE STAFF TO INSTRUCTORS WELL DONE TO EVERYONE AND TO MY EXCEPTIONAL INSTRUCTOR ,LEE WHO HAD THE PATIENCE ,PRESERVERNCE,AND EXCEPTIONAL INTUITION IN GETTING ME TO MANAGE A BUS ,ITS A JOURNEY THAT I THOURGHLY ENJOYED AND LEARNED SO MUCH .IF ANYONE HAS AN INTEREST IN BECOMMING A BUS DRIVER I CAN HIGHLY RECOMMEND ADVANCE DRIVE FOR PROFESSIONAL INSTRUCTION ,GREAT POSITIVE FEEDBACK ,AND MOST IMPORTANTLY INSTRUCTED ON HOW TO MANAGE A BUS SAFELY.THIS IS A SKILL YOU WILL HAVE FOR THE REST OF YOUR LIFE,SO ENJOY THE EXPERIENCE LIKE I DID ,"ITS NOT THE TEST THAT WAS THE MAIN GOAL BUT THE JOURNEY ALONG THE WAY IN GETTING TO THE END GOAL WHICH IS TO PASS YOUR TEST,I THINK THAT THE EXPERIENCES ALONG THE WAY ARE EQUALLY IMPORTANT AS PASSING YOUR TEST. I DO WISH YOU THE BEST IF YOU INTEND TAKING BUS LESSONS AGAIN I WOULD HIGHLY RECOMMEND ADVANCE DRIVE ,GALWAY FOR ALL INSTRUCTIONAL NEEDS,THEY ARE SIMPLY A CLASS ABOVE THE REST !AND ALWAYS REMEMBER ..........THAT A BUS IS 5 TIMES BIGGER THEREFORE 5 TIMES SLOWER!!!!!!!!!! EUGE FLYNN FEBURARY 1ST/2021
February 3, 2021TUAM

I passed my truck C test yesterday. I never drove a truck before and did seven lessons with Advance Drive instructor PJ Dunne. PJ’s tuition was 10/10, excellent, extremely professional. He is very personable and puts you at ease. His extensive experience is priceless, and he weighs your capabilities instantly and focuses on your weaknesses. He also drills you on the headline Health and safety and has his easy-to-follow notations to program you in good practice. The test is difficult, I was pushed on every element during the test. The lessons got rid of my years of ‘bad habits’ driving a jeep. During the test, PJ’s advice loud in my head at every junction, tight corner squeezed road due to road works, looking ahead to preempt potential hazards all came together the day of the test. When the examiner spoke to me briefly after the test, she said – ‘You must have been driving a truck for a while.’ That is a testimony to how good Advance Drive is and Instructor PJ Dunne. I highly recommend Advance drive for any of your driving lessons. In house Aoife, who had to account for my few cancellations, is very professional, friendly, and polite. An extremely efficient, professional business. Lessons are essential to pass this test and I highly recommend Advance Drive-An effective team. Peter
November 11, 2022

A massive thanks to Advance Drive for the brilliant service, especially to Lee for being an extremely patient and efficient instructor. Thank you for helping me develop and improve my driving skills, which allowed me to pass my bus test on my first attempt, and for squeezing me in for early morning lessons. Lee is a good instructor who is brilliant at instilling confidence in all areas of driving. He always gives constructive feedback throughout the lessons. I cannot recommend Lee enough for learner drivers of different levels of ability and confidence. He is an incredibly supportive mentor for anyone who wants to learn.
October 29, 2024Knocknacarra

Passed my driving test after few hours with Vas from Advance drive. He is absolutely amazing! So much patience and understanding! Due to covid, my learning lasted 2 years, I changed 4 different instructors from different driving schools. Vas made it all possible, I wouldn't be driving without him! School is great too, every contact to book lessons and make payment was easy and straight forward. They sent all materials on email. Very helpful and friendly! Thank you all ❤️
September 15, 2022Galway Westside

A great experience overall doing lessons with advance drive, from booking and scheduling lessons with the ever helpful Aoife in the office to the lessons themselves with the instructor (shane) He was a great help in preparing me for the test and was always able to answer any questions regarding the test itself. When it came to the test I knew every route likely to be tested on and was confident of passing from the get go. Would highly recommend advance drive for anyone looking to get the C1 license
October 17, 2019Galway

Amazing lessons, great instructors and a very central location in Galway city. This is definitely a 5 star driving school. Both office staff - Aoife and Emma were always on hand to organize lessons at very short notice along with being very helpful and professional. My instructors Lee and Anton were hugely influential upon passing my category C driving test. What you will learn from these two guys will not only benefit you during your driving test but also in your future driving life especially when it comes to your safety and well being on the road. No need to google anybody else - you have found the best instructors right here. Thanks all.
December 3, 2020Galway

This week I passed my Driver CPC case studies and minibus driving test with advance drive. A special thanks to owner Philip and staff Ronald,Gerry, Emma and Aoife who are so professional. My instructor was a really special man Dezzie who is the best.....Dezzie you are the man! Looking back now that all this is done and dusted I cant believe how nervous I was but Dezzie stuck with me and rather than giving up he kept me going and going. Thanks a million Dez for staying with me and you words of encouragement. This school Advance Drive I highly recommend and is the best and keep winning those awards.
October 6, 2021Joe Duane

I made five lessons with Pat and he was great, very helpful, calm, patient, and motivated me to keep trying. It made all the difference for me. Before I met him, all the other instructors were rude on the telephone on the first contact, they were assuming that I was a terrible trainee only because I wanted to change instructors even before they met me personally. Pat treated me differently, with respect and never second-guessed me. So, thank you very much Advanced Drive and Pat for your support
November 5, 2019Galway

I cannot stress enough on how useful the EDTs as well as practice sessions have been for me. Simon and Brian gave very insightful feedback. The last few sessions with Flan were extremely helpful and he took great pain in helping me with the GMIT roundabout as well as with the reverse around the corner. The office staff is brilliant in handling all the requests, cancellations and rescheduling of the sessions. The entire team is highly professional and supportive.
January 17, 2022Galway

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