T&C | Advance Drive

Terms & Conditions

Driver Training

By reading the website www.advancedrive.com & booking a service, you agree to all of Advance Drive’s terms and conditions. Terms and conditions can be updated by Advance Drive without notice so it is important to check for updates.
All Advance Drive’s instructors are approved by the relative bodies for the particular type of training being undertaken. I.e. Driving Instructors are approved by the Road Safety Authority to deliver driver training for Motorbike, Car, Truck and Bus.
As per the ADI Voluntary Code of Practice, All Advance Drive’s instructors are professional, well groomed, mannerly and treat all customers with respect and consideration.
All Advance Drive’s training vehicles used for driver training are clean, maintained regularly fully insured and fit for purpose meeting all requirements laid out by the RSA.
In the unlikely event of a accident when the learner is at fault, the learner is required to pay the first €1500 for repairs on the training vehicle & any damage to third parts.
Advance Drive reserves the right not to offer driver training to any learner driver.
Advance Drive can stop a lesson at any time should they feel that the learner is a danger to themselves, the vehicle or other road users. If a lesson is stopped Advance Drive cannot be held responsible for any time lost or costs incurred.
Learners should be well rested and fit to drive for all lessons. Advance Drive can refuse a lesson should they have reason to believe that the learner is under the influence of alcohol / drugs or is excessively tired. If a lesson is refused Advance Drive cannot be held responsible for any time lost or costs incurred.
Advance Drive start all driver training lessons from Salthill in Galway or our headquarters in Ballybane unless otherwise arranged.

Payment / Cancellation / Rescheduling

Payment for training services & driving lessons must be made to the office at the time of booking by credit/debit card or bank transfer. Credit/debit card detail’s are taken to secure bookings.
In the event of a no show the full fee for the lesson is due as the instructor’s time and the vehicle was held and the time could not be offered to anyone else.
Cancellation / Rescheduling – Minimum 48 hours notice must be given and confirmed to cancel or reschedule a driving lesson otherwise the full fee will be charged.
In the event of a no show or cancellation / reschedule within 48 hour of the appointment the total cost of the booking must be paid. This can be paid by calling the office on 091524689, in the event that no contact is made within a week of the cancellation/no show the payment will be taken from the credit/debit card details provided at the time of the booking.
Please note that prepaid fees are non refundable. In exceptional circumstances fees paid for unused services may be refunded at the discretion of management, however 20% of these fees will be held to cover administration & other charges.

Learner Permit

Learner drivers must hold a valid learner permit and have it available for the instructor on every lesson. A receipt of application from the NDLS is not acceptable and cannot be used to start lessons. If a learner driver arrives to a lesson without a valid learner permit then the lesson will be cancelled without refund. Advance Drive cannot be held responsible for any costs incurred.
Advance Drive requires a minimum of 4 weeks’ notice to accommodate learners for their driving test dates. It is advisable that learners come for an assessment lesson before applying for their driving test in order for the instructor to see their standard of driving and assess how much training will be required to get to test standard.
Advance Drive will NOT hire out a vehicle for a driving test without completing a minimum course of six hours of training. This is to assess a persons driving, let the learner become familiar with the vehicle controls and to cover the driving test routes.
If there is a gap between your training / last lesson and your driving test date of more than two week you will be required to take additional lessons. The number of lessons will determined by your driving instructor. If you are using your own this is not applicable.
Advance Drive reserves the right to refuse the use of a vehicle for the driving test even after completing training should they feel that the learner is unsafe or potentially a risk to themselves or others.
Driving tests take preference over driving lessons and in the event that a driving test date should clash with existing lessons, Advance Drive may have to reschedule driving lessons to accommodate. Advance Drive cannot be held responsible for any costs incurred as a result of rescheduling lessons.
In the case of circumstances beyond our control such as break down of vehicles and adverse weather conditions, Advance Drive reserves the right to postpone driving lessons. Advance Drive cannot he held responsible for costs incurred as a result.
As Advance Drive’s instructors are fully booked each day it is important that learners are punctual for their driving lessons. If you’re running late for your lessons please notify the office or your instructor at your earliest convenience. Instructors will wait for a maximum time of 30 minutes before the lesson is deemed to be a no show. In turn learners are asked to wait for the same time for instructors in the case that they are running behind for unforeseen circumstances. Any lesson time lost as a result of this will be made up by the instructor on the day or on the next lesson.
Advance Drive reserves the right to change the cost of any lessons or services at anytime. If a customer has started lessons the original cost will apply until they pass their driving test. If you‘re a new customer, it is important to contact the office to confirm all costs for services prior to booking.
All queries made by phone and email to Advance Drive will be replied to within 48 hours where possible. Please note social media may not be checked daily so it is advisable to email or call the office for help with enquiries.
Advance Drive reserves the right to not reply to any emails or enquiries that they deem to spam, junk or of a false nature.

Driver CPC Training

Payment for Driver CPC Training courses is required in advance to confirm bookings. Please note that fees are non refundable. Once bookings have been made and accepted by Advance Drive. This does not affect your statutory rights.
Advance Drive requires 48 hours notice to reschedule any bookings made for Driver CPC Training courses. Any cancellations made after this time will result in loss of payment.

Driver Hire Terms of Business

1. Driver Hire refers to the hire of drivers only. 2. Companies looking to hire a driver must ensure that vehicles used are taxed, insured, road worthy and have valid NCT or CVRT. 3. Bookings are confirmed once the job has been accepted and a driver appointed. 4. Once a booking is confirmed we require the following notice for cancellations: 21 Days Notice No Fee, 11 – 20 Days Notice Minimum Daily Rate Applies, 10 Days Notice Time Booked is Time Paid. 5. Payment is due within 21 days from date of invoice.

Gift Vouchers

Gift Vouchers are non refundable and valid for 6 months from issue date.
If a Gift Voucher is lost or mislaid, it may only be redeemed providing it has been bought in a person’s name and they have proof of purchase.

Complaints

In the event of a complaint that cannot be resolved with the help of your driving instructor, complaints should be made in writing and emailed to info@advancedrive.com or posted to Advance Drive, Bother Na Mine, Ballybane Ind Est, Galway H91 PH92

Copyright

The Advance Drive logo must not be used without written consent.
It is strictly prohibited to use any content on advancedrive.com without written consent. Copyright 2010 www.advancedrive.com. All rights reserved.

`Testimonials`

I was very nervous when starting to learn to drive a bus. I had never driven a bus in my life! But the training and instruction I got was excellent. The information and advice I got from Vincent during the lessons on the road, were very accurate, and he made me feel completely at home when driving the bus. Because of him I felt quite confident the day of the test, and so was delighted when I passed! with only one tick against me. I was absolutely delighted and really appreciated all the effort the Advance Drive Team gave to me. I would recommend them in a heart beat.
February 13, 2019Moylough

Advance Drive was a great option to complete my EDT in the way to obtain the Irish driving license. Very responsive and proffesionals, Emma and Aoife were great in supporting the classes scheduling and booking the car for the day of the test. For me it was very valuable the offered service to book the same car to take the exam. My instructor Pat was brilliant and patient in guiding me in the introduction to Ireland's driving rules and correcting me some bad driving habits!. He gave me very good tips, that I took, and I am very happy to have passed the driving test today!
August 23, 2021GORT

I am delighted to have passed my D bus test on the first attempt. I was lucky enough to have 2 different instructors - Noel and Gerry. I feel both instructors had a different style of teaching and I definitely learned different things from each of them. They were both very thorough in making sure I was ready for the test and confident in the test procedure. The office staff are exceptional. They are accommodating and considerate. They know their job and they were great to call me and offer me an extra lesson before my test, when a slot became available. Before passing my test, I was already recommending Advance Drive to people who have asked me about getting a bus license.
March 4, 2022Galway

Today i passed the Bus test on my first attempt.I also passed the Artic on my first attempt too with Advance. I would like to thank all the Management and Staff for their help and advice over the last few weeks. They have always been very helpful, professional and patient in their approach with students like myself. The 2 girls at front of house were always very helpful with any problem that had to be sloved. A big thanks to Noel for the Artic and to Mike for the Bus. I think that Mike has trained everyone that drives a bus or truck around Galway as everyone in a bus or truck waves at him every time. It felt like I was driving Michael D around waving at everyone. A great experience and one that I wont forget. What a brilliant company with wonderful personnel and I would like to wish them all the best in the future. I would hoghly reccommend Advance School of Motoring to anyone.
July 12, 2023Galway

Just passed my driving test. Could not have done it without the help and support of Advance Drive. My instructor, Adam, was fantastic. He had so much patience with me and never did I feel under massive pressure. He really helped me get to grips with areas I was having great dfficulty with. He had faith in me when I didn't and that meant the world to me. Also helped bring my stress levels down so a massive thank you to Adam. The people in the office were always exceptionally kind and friendly to me and for that I say thank you so much. Really appreciated. Overall I really enjoyed working with Advance Drive. Would recommend them to anyone who would like to learn to drive.
March 16, 2022Galway

I cannot reccomend Advance Drive enough for new drivers! After failing the test three times with other instructors I had lost all confidence in my driving abilities. And became a very nervous driver. I then went to Advance Drive where Noel became my new instructor. Noel changed my whole perspective on driving and the nerves went away. He's so patient and understanding and I found the lessons to be fun and enjoyable in comparison to other driving schools in Galway. 10/10 for Noel & Advanced drive, could not reccomend enough! Definitely the reason for me passing my test!
September 4, 2020Galway

Great team Philip has put together 💪 they cover every aspect of training. Everyone is nice and friendly and top professional at what they do. Big thanks to Noel for the 20 hours of lessons in the rigid, I passed 1st time with all your help 💯👊 mirror's indicate repeat 😁😁 thanks to everyone on the team from Frank and Trevor on the forklift course nice one lads 💪, Tom on manual handling 📦😁, Ronald on cpc great communication 💯 Aoife always making sure we have everything ready organised and on time💯👊 and Gerry making sure everything and everyone getting it done 🫡 and everyone else I didn't mention thanks again 👊 Brian Feeney
August 11, 2023Galway

I was Delighted to pass my Category D Bus test on my first attempt yesterday Thanks to all the guys at Advance Drive, they are a very professional set up and I couldn’t recommend them enough . I have to give a special mention to Gerry who was my instructor, Gerry is a professional who knows his job inside out and gives great confidence and self belief, he is also good fun and gives a relaxed feel to the whole experience, I think I will be hearing “Mind that tail swing and mirror mirror” in my sleep for the next ten years! Thanks also to Aoife, Alilbhe and Emma in the office who were always very helpful when I was looking for any information. Overall I would highly recommend Advance Drive to anyone wishing to learn to drive or add a new category to their license.
March 3, 2022Galway

I would like to take this oppertunity to thank Philip and all the gang at Advance Drive. I had Noel as my instructor, he was absolutely brilliant. Fantastic with the rules of the road, reading the road, correct road position and so on. From a complete novice in an artic truck to passing it first time was all down to his excellent teaching and patience. Thank God he had a lot of patience ..... I would highly recommend Noel as an instructor and Advance as a great place to learn how to drive. From the girls at receiption to all the instructors, they could'nt be nicer. Thanks again Noel .....top man.
April 6, 2023Galway

I cannot stress enough on how useful the EDTs as well as practice sessions have been for me. Simon and Brian gave very insightful feedback. The last few sessions with Flan were extremely helpful and he took great pain in helping me with the GMIT roundabout as well as with the reverse around the corner. The office staff is brilliant in handling all the requests, cancellations and rescheduling of the sessions. The entire team is highly professional and supportive.
January 17, 2022Galway

A massive thanks to Advance Drive for the brilliant service, especially to Lee for being an extremely patient and efficient instructor. Thank you for helping me develop and improve my driving skills, which allowed me to pass my bus test on my first attempt, and for squeezing me in for early morning lessons. Lee is a good instructor who is brilliant at instilling confidence in all areas of driving. He always gives constructive feedback throughout the lessons. I cannot recommend Lee enough for learner drivers of different levels of ability and confidence. He is an incredibly supportive mentor for anyone who wants to learn.
October 29, 2024Knocknacarra

I went to Advanced drive after they were recommended by a friend. I have now passed 2 tests with them (bus and truck) and can't praise them enough. Phillip and Mike are both very patient and encouraging during the learning process. During each pre-test lesson they re-assured me and gave me ways to deal with the test nerves. This patience,professionality and excellent prices, added to their felxibility in scheduling lessons make them my first choice for any more tests. well done lads
April 28, 2014Stephen Hand

I passed my truck C test yesterday. I never drove a truck before and did seven lessons with Advance Drive instructor PJ Dunne. PJ’s tuition was 10/10, excellent, extremely professional. He is very personable and puts you at ease. His extensive experience is priceless, and he weighs your capabilities instantly and focuses on your weaknesses. He also drills you on the headline Health and safety and has his easy-to-follow notations to program you in good practice. The test is difficult, I was pushed on every element during the test. The lessons got rid of my years of ‘bad habits’ driving a jeep. During the test, PJ’s advice loud in my head at every junction, tight corner squeezed road due to road works, looking ahead to preempt potential hazards all came together the day of the test. When the examiner spoke to me briefly after the test, she said – ‘You must have been driving a truck for a while.’ That is a testimony to how good Advance Drive is and Instructor PJ Dunne. I highly recommend Advance drive for any of your driving lessons. In house Aoife, who had to account for my few cancellations, is very professional, friendly, and polite. An extremely efficient, professional business. Lessons are essential to pass this test and I highly recommend Advance Drive-An effective team. Peter
November 11, 2022

Advance drive team very Professional team When I meet this team first I had nothing only only car licence and now have bus and rigid lorry licence all thanks to Advance team Where I do I start I first met Philip and Ailbhe in Althlone when I went for my bus licence very Professional at the job . I went for my Rigid Lorry license went to galway to do it I met rest of the team very Professional staff Aoife and Emma are on front desk when walk in door u are Greeted with a smile All driving Instructor very professional. Their is no mark to grade the advance drive team very Professional and always go above the job to make fell comfortable to get your licence.
January 27, 2022Co Clare

My driving lessons were disrupted by the recent health crisis, but once I joined up with Advance Drive and my instructor Martin, I flew through my remaining EDT's. Martin was a fantastic instructor and made me feel very comfortable getting back to driving as I was quite nervous. After a few lessons with him, my confidence grew leaps and bounds and with just three extra lessons after the essential ones, I passed my test the first time! I would highly recommend Martin and Advance Drive to anyone no matter where you are on your driving journey. Thanks so much Martin, couldn't have done it without you!!
April 28, 2023Galway

091 524 689

Request a call back!

Terms & Conditions

`Testimonials`

Twitter