T&C | Advance Drive

Terms & Conditions

Driver Training

By reading the website www.advancedrive.com & booking a service, you agree to all of Advance Drive’s terms and conditions. Terms and conditions can be updated by Advance Drive without notice so it is important to check for updates.
All Advance Drive’s instructors are approved by the relative bodies for the particular type of training being undertaken. I.e. Driving Instructors are approved by the Road Safety Authority to deliver driver training for Motorbike, Car, Truck and Bus.
As per the ADI Voluntary Code of Practice, All Advance Drive’s instructors are professional, well groomed, mannerly and treat all customers with respect and consideration.
All Advance Drive’s training vehicles used for driver training are clean, maintained regularly fully insured and fit for purpose meeting all requirements laid out by the RSA.
In the unlikely event of a accident when the learner is at fault, the learner is required to pay the first €1500 for repairs on the training vehicle & any damage to third parts.
Advance Drive reserves the right not to offer driver training to any learner driver.
Advance Drive can stop a lesson at any time should they feel that the learner is a danger to themselves, the vehicle or other road users. If a lesson is stopped Advance Drive cannot be held responsible for any time lost or costs incurred.
Learners should be well rested and fit to drive for all lessons. Advance Drive can refuse a lesson should they have reason to believe that the learner is under the influence of alcohol / drugs or is excessively tired. If a lesson is refused Advance Drive cannot be held responsible for any time lost or costs incurred.
Advance Drive start all driver training lessons from Salthill in Galway or our headquarters in Ballybane unless otherwise arranged.

Payment / Cancellation / Rescheduling

Payment for training services & driving lessons must be made to the office at the time of booking by credit/debit card or bank transfer. Credit/debit card detail’s are taken to secure bookings.
In the event of a no show the full fee for the lesson is due as the instructor’s time and the vehicle was held and the time could not be offered to anyone else.
Cancellation / Rescheduling – Minimum 48 hours notice must be given and confirmed to cancel or reschedule a driving lesson otherwise the full fee will be charged.
In the event of a no show or cancellation / reschedule within 48 hour of the appointment the total cost of the booking must be paid. This can be paid by calling the office on 091524689, in the event that no contact is made within a week of the cancellation/no show the payment will be taken from the credit/debit card details provided at the time of the booking.
Please note that prepaid fees are non refundable. In exceptional circumstances fees paid for unused services may be refunded at the discretion of management, however 20% of these fees will be held to cover administration & other charges.

Learner Permit

Learner drivers must hold a valid learner permit and have it available for the instructor on every lesson. A receipt of application from the NDLS is not acceptable and cannot be used to start lessons. If a learner driver arrives to a lesson without a valid learner permit then the lesson will be cancelled without refund. Advance Drive cannot be held responsible for any costs incurred.
Advance Drive requires a minimum of 4 weeks’ notice to accommodate learners for their driving test dates. It is advisable that learners come for an assessment lesson before applying for their driving test in order for the instructor to see their standard of driving and assess how much training will be required to get to test standard.
Advance Drive will NOT hire out a vehicle for a driving test without completing a minimum course of six hours of training. This is to assess a persons driving, let the learner become familiar with the vehicle controls and to cover the driving test routes.
Advance Drive reserves the right to refuse the use of a vehicle for the driving test even after completing training should they feel that the learner is unsafe or potentially a risk to themselves or others.
Driving tests take preference over driving lessons and in the event that a driving test date should clash with existing lessons, Advance Drive may have to reschedule driving lessons to accommodate. Advance Drive cannot be held responsible for any costs incurred as a result of rescheduling lessons.
In the case of circumstances beyond our control such as break down of vehicles and adverse weather conditions, Advance Drive reserves the right to postpone driving lessons. Advance Drive cannot he held responsible for costs incurred as a result.
As Advance Drive’s instructors are fully booked each day it is important that learners are punctual for their driving lessons. If you’re running late for your lessons please notify the office or your instructor at your earliest convenience. Instructors will wait for a maximum time of 30 minutes before the lesson is deemed to be a no show. In turn learners are asked to wait for the same time for instructors in the case that they are running behind for unforeseen circumstances. Any lesson time lost as a result of this will be made up by the instructor on the day or on the next lesson.
Advance Drive reserves the right to change the cost of any lessons or services at anytime. If a customer has started lessons the original cost will apply until they pass their driving test. If you‘re a new customer, it is important to contact the office to confirm all costs for services prior to booking.
All queries made by phone and email to Advance Drive will be replied to within 48 hours where possible. Please note social media may not be checked daily so it is advisable to email or call the office for help with enquiries.
Advance Drive reserves the right to not reply to any emails or enquiries that they deem to spam, junk or of a false nature.

Driver CPC Training

Payment for Driver CPC Training courses is required in advance to confirm bookings. Please note that fees are non refundable. Once bookings have been made and accepted by Advance Drive. This does not affect your statutory rights.
Advance Drive requires 48 hours notice to reschedule any bookings made for Driver CPC Training courses. Any cancellations made after this time will result in loss of payment.

Driver Hire Terms of Business

1. Driver Hire refers to the hire of drivers only. 2. Companies looking to hire a driver must ensure that vehicles used are taxed, insured, road worthy and have valid NCT or CVRT. 3. Bookings are confirmed once the job has been accepted and a driver appointed. 4. Once a booking is confirmed we require the following notice for cancellations: 21 Days Notice No Fee, 11 – 20 Days Notice Minimum Daily Rate Applies, 10 Days Notice Time Booked is Time Paid. 5. Payment is due within 21 days from date of invoice.

Gift Vouchers

Gift Vouchers are non refundable and valid for 6 months from issue date.
If a Gift Voucher is lost or mislaid, it may only be redeemed providing it has been bought in a person’s name and they have proof of purchase.

Complaints

In the event of a complaint that cannot be resolved with the help of your driving instructor, complaints should be made in writing and emailed to info@advancedrive.com or posted to Advance Drive, Bother Na Mine, Ballybane Ind Est, Galway H91 PH92

Copyright

The Advance Drive logo must not be used without written consent.
It is strictly prohibited to use any content on advancedrive.com without written consent. Copyright 2010 www.advancedrive.com. All rights reserved.

`Testimonials`

passed my test first time with advance drive for my c1 licence , I can’t thank Lee enough for his patience and guidance throughout my lessons . Lee was a very thorough instructor and prepared me for all eventualities and explained everything so well . He was extremely understanding , professional and never made me question my ability. Mike was also very helpful for my pretest , he was very friendly and eased my nerves a lot , delighted to have got the experience to learn from both Lee and Mike , could not recommend them enough , Thank you so much !
April 23, 2024Galway

Thanks to Corey for all your help and guidance throughout my driving lessons. Your patience, teaching, and advice were invaluable and made a significant difference in my learning experience. I was completely hesitant to even learn to drive, but your calm and encouraging approach ensured the whole process was a joy. Your expertise and reassuring demeanor made each lesson something I looked forward to, rather than something to be anxious about. I'm truly thankful for your dedication and the effort you put into helping me become a confident and safe driver. I highly recommend you to anyone looking to learn how to drive. Your professionalism and kindness make you an exceptional instructor.
June 14, 2024Bearna, Co Galway

Passed the bus test first time. Advance Driving made that happen. They organised everything and there is no way I would have done it without their assistance advice help and instructions. Aoife and Emma- thanks for all help with lesson times. Lectures Ronnie and Tom, some day I hope to be as knowledgeable as ye guys, unreal. I've a long way to go tho. Denis- a very big thank you for your expert instruction on driving. You were brilliant. Thanks Advance again . Highly recommend Advance
July 28, 2022

I'm euphoric, I passed the C Truck Licence which now allows us to head off into the sunset in our gorgeous huge camper van. Under Noel's tuition from Advance Drive every minute of every hour was spent learning and correcting and improving and more learning until we reached our goal. In my opinion Noel has the perfect balance - he brought a joyous ambience to the cab with his lovely lighthearted demeanour. He instilled a confidence in me and I always left the driving session feeling chuffed. Thank you Noel . Mary Clancy
June 21, 2022

Just passed my driving test. Could not have done it without the help and support of Advance Drive. My instructor, Adam, was fantastic. He had so much patience with me and never did I feel under massive pressure. He really helped me get to grips with areas I was having great dfficulty with. He had faith in me when I didn't and that meant the world to me. Also helped bring my stress levels down so a massive thank you to Adam. The people in the office were always exceptionally kind and friendly to me and for that I say thank you so much. Really appreciated. Overall I really enjoyed working with Advance Drive. Would recommend them to anyone who would like to learn to drive.
March 16, 2022Galway

Advance Drive was a great option to complete my EDT in the way to obtain the Irish driving license. Very responsive and proffesionals, Emma and Aoife were great in supporting the classes scheduling and booking the car for the day of the test. For me it was very valuable the offered service to book the same car to take the exam. My instructor Pat was brilliant and patient in guiding me in the introduction to Ireland's driving rules and correcting me some bad driving habits!. He gave me very good tips, that I took, and I am very happy to have passed the driving test today!
August 23, 2021GORT

Having resently passed my driving test for category "D" Bus Licence, I would just like to thank Advance Drive for all the tuition and instruction that I received in preparation for the driving test and also the bus case studies exam. Ronald was on the mark as usual for the possible case study questions that might come up on the day of the test and passing on all that knowledge. Thank you Ronald so much. As far as my bus driving skills needed to be brought up to a high standard in order for me to pass the test, I have Mike to thank for all his patience and professionalism. You got me to that level required to pass. Thank you for everything Mike. Thanks also to all the staff for all the planning of lessons and date fixtures. Thank you all so much. Advance Drive is a very professionally ran training school, with the very best instructors. Highly recommended.
August 7, 202466 Dun Na Mara Drive Renmore Galway

I passed my truck C test yesterday. I never drove a truck before and did seven lessons with Advance Drive instructor PJ Dunne. PJ’s tuition was 10/10, excellent, extremely professional. He is very personable and puts you at ease. His extensive experience is priceless, and he weighs your capabilities instantly and focuses on your weaknesses. He also drills you on the headline Health and safety and has his easy-to-follow notations to program you in good practice. The test is difficult, I was pushed on every element during the test. The lessons got rid of my years of ‘bad habits’ driving a jeep. During the test, PJ’s advice loud in my head at every junction, tight corner squeezed road due to road works, looking ahead to preempt potential hazards all came together the day of the test. When the examiner spoke to me briefly after the test, she said – ‘You must have been driving a truck for a while.’ That is a testimony to how good Advance Drive is and Instructor PJ Dunne. I highly recommend Advance drive for any of your driving lessons. In house Aoife, who had to account for my few cancellations, is very professional, friendly, and polite. An extremely efficient, professional business. Lessons are essential to pass this test and I highly recommend Advance Drive-An effective team. Peter
November 11, 2022

Advance drive team very Professional team When I meet this team first I had nothing only only car licence and now have bus and rigid lorry licence all thanks to Advance team Where I do I start I first met Philip and Ailbhe in Althlone when I went for my bus licence very Professional at the job . I went for my Rigid Lorry license went to galway to do it I met rest of the team very Professional staff Aoife and Emma are on front desk when walk in door u are Greeted with a smile All driving Instructor very professional. Their is no mark to grade the advance drive team very Professional and always go above the job to make fell comfortable to get your licence.
January 27, 2022Co Clare

i cant say enough good things about advance drive all there staff are excellent i now have my rigid and artic licence and 3 types of fork lifts and safe pass and all instructors were top class they have a no nonsense approach they push you when needed for your own good to get you as good as possible for your test aoife is excellent at her job. , friendly and knows all the info you need straight off vincent was my instructor for the rigid and got me through first time tops class dessie was my instructor for the artic he doesnt miss a thing but thats good he got me trough first time deserves a medal thanks to gerry and philip for all the guidance and putting me on the right path this company is not all about talking money of you its about you getting through the test and i felt this from the first phone call many thanks to all involved best regards regis golding
July 4, 2020galway and roscommon

What are you waiting for, without delay get onto www.advancedrive.com right now or phone 091 524 689 or even email them at info@advancedrive.com - to get on the right road for a career in driving, all sorts of vehicles small, large, gigantic, forklift etc. If you want to learn how to drive safely go to them now you'll be glad you did! Pictured here Advance Drive's famous "Vinnie" professional trainer for truck bus cpc etc. There's nothing Vinnie doesn't know about safe professional driving and he has a mighty humour too, makes each lesson fun with suitable stories and driving tips to help you on the road, and Vinnie is only one of the many instructors at Advance Drive, all in all a mighty team at Advance Drive, the girls in the office work hard to assist as well, they understand the transport profession and will do all they can to help you. Good luck going forward, mind yourself on the road now, Johnnie T.
February 7, 2022County Crusheen

I would like to say a big thank you to all at Advance Drive for helping me pass my class C driving test. Always professional and courteous. For all you aspiring truck and bus drivers out there I would definitely recommend Advance Drive so mush so I can't wait to do my artic training with them as soon as I get my provisional license. And finally a big thank you to my instructor Dezzie who's cool and professional manner during my lessons helped to put me at ease, fair play to him he only had to step on that emergency break a few times, again a big thank you to all, stay safe and hopefully see you soon for the next stage.
August 12, 2020Galway

Amazing lessons, great instructors and a very central location in Galway city. This is definitely a 5 star driving school. Both office staff - Aoife and Emma were always on hand to organize lessons at very short notice along with being very helpful and professional. My instructors Lee and Anton were hugely influential upon passing my category C driving test. What you will learn from these two guys will not only benefit you during your driving test but also in your future driving life especially when it comes to your safety and well being on the road. No need to google anybody else - you have found the best instructors right here. Thanks all.
December 3, 2020Galway

I was Delighted to pass my Category D Bus test on my first attempt yesterday Thanks to all the guys at Advance Drive, they are a very professional set up and I couldn’t recommend them enough . I have to give a special mention to Gerry who was my instructor, Gerry is a professional who knows his job inside out and gives great confidence and self belief, he is also good fun and gives a relaxed feel to the whole experience, I think I will be hearing “Mind that tail swing and mirror mirror” in my sleep for the next ten years! Thanks also to Aoife, Alilbhe and Emma in the office who were always very helpful when I was looking for any information. Overall I would highly recommend Advance Drive to anyone wishing to learn to drive or add a new category to their license.
March 3, 2022Galway

I passed my rigid test previously with Advance Drive and yesterday my jeep and trailer test, both on the first time, thanks to the great team at Advance Drive. All the staff are friendly, helpful and professional. Dezzie and Noel are great instructors. They keep everything calm and relaxed, whilst having a great way of helping you learn and correct any bad habits you may have picked up. Would highly recommend Advance Drive for anyone looking to pass a test. Keep up the great work
August 31, 2021Galway

Mid 40s and passed my test first time, now I can drive my 9mth old baby myself. Thanks to Martin teaching me while I was heavily pregnant and after I had the baby, his infinite patience and tolerance kept me going. Thanks to Corey for my lessons nearing test time, a kinder man you could not meet, super with "how to's" that I could understand. Carla was so good at accomodating me while on maternity leave, juggling a newborn and lessons. Thanks team Advance drive. Kate
July 18, 2023Galway city

091 524 689

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