Consulting T&C | Advance Drive

Terms & Conditions

Driver Training

By reading the website www.advancedrive.com you agree to all of Advance Drive’s terms and conditions. Terms and conditions can be updated by Advance Drive without notice so it is important to check for updates.
All Advance Drive’s instructors are approved by the relative bodies for the particular type of training being undertaken. I.e. Driving Instructors are approved by the Road Safety Authority to deliver driver training for Motorbike, Car, Truck and Bus.
As per the ADI Voluntary Code of Practice, All Advance Drive’s instructors are professional, well groomed, mannerly and treat all customers with respect and consideration.
All Advance Drive’s training vehicles used for driver training are clean, maintained regularly fully insured and fit for purpose meeting all requirements laid out by the RSA.
Advance Drive reserves the right not to offer driver training to any learner driver.
Advance Drive can stop a lesson at any time should they feel that the learner is a danger to themselves, the vehicle or other road users. If a lesson is stopped Advance Drive cannot be held responsible for any time lost or costs incurred.
Learners should be well rested and fit to drive for all lessons. Advance Drive can refuse a lesson should they have reason to believe that the learner is under the influence of alcohol / drugs or is excessively tired. If a lesson is refused Advance Drive cannot be held responsible for any time lost or costs incurred.
Advance Drive start all driver training lessons from Salthill in Galway unless otherwise arranged.
Cancellation / Rescheduling – Minimum 48 hours notice must be given and confirmed to cancel or reschedule a driving lesson. A cancellation fee of €25 per hour applies to all lessons cancelled after this time. In the event of a no show or cancellation / reschedule within 24 hour of the appointment the total cost of the booking must be paid.
Payment for driving lessons can be made on the day or in advance. In the event of a no show the full amount is owed as the instructor’s time and the vehicle was held and the time could not be offered to anyone else.
Please note that prepaid fees are non refundable.
Learner drivers must hold a valid learner permit and have it available for the instructor on every lesson. A receipt of application from the NDLS is not acceptable and cannot be used to start lessons. If a learner driver arrives to a lesson without a valid learner permit then the lesson will be cancelled without refund. Advance Drive cannot be held responsible for any costs incurred.
Advance Drive requires a minimum of 4 weeks’ notice to accommodate learners for their driving test dates. It is advisable that learners would come for an assessment lesson before applying for their driving test in order for the instructor to see their standard of driving and assess how much time will be required to get to test standard.
Advance Drive reserves the right to refuse the use of a vehicle for the driving test should they feel that the learner is unsafe or potentially a risk to themselves or others.
Driving tests take preference over driving lessons and in the event that a driving test date should clash with existing lessons, Advance Drive may have to reschedule driving lessons to accommodate. Advance Drive cannot be held responsible for any costs incurred as a result of rescheduling lessons.
In the case of circumstances beyond our control such as break down of vehicles and adverse weather conditions, Advance Drive reserves the right to postpone driving lessons. Advance Drive cannot he held responsible for costs incurred as a result.
As Advance Drive’s instructors are fully booked each day it is important that learners are punctual for their driving lessons. If you’re running late for your lessons please notify the office or your instructor at your earliest convenience. Instructors will wait for a maximum time of 30 minutes before the lesson is deemed to be a no show. In turn learners are asked to wait for the same time for instructors in the case that they are running behind for unforeseen circumstances. Any lesson time lost as a result of this will be made up by the instructor on the day or on the next lesson.
Advance Drive reserves the right to change the cost of any lessons or services at anytime. If a customer has started lessons the original cost will apply until they pass their driving test. If you‘re a new customer, it is important to contact the office to confirm all costs for services prior to booking.
All queries made by phone and email to Advance Drive will be replied to within 48 hours where possible. Please note social media may not be checked daily so it is advisable to email or call the office for help with enquiries.
Advance Drive reserves the right to not reply to any emails or enquiries that they deem to spam, junk or of a false nature.

Driver Hire Terms of Business

1. Driver Hire refers to the hire of drivers only. 2. Companies looking to hire a driver must ensure that vehicles used are taxed, insured, road worthy and have valid NCT or CVRT. 3. Bookings are confirmed once the job has been accepted and a driver appointed. 4. Once a booking is confirmed we require the following notice for cancellations: 21 Days Notice No Fee, 11 – 20 Days Notice Minimum Daily Rate Applies, 10 Days Notice Time Booked is Time Paid. 5. Payment is due within 21 days from date of invoice.

Driver CPC Training

Payment for Driver CPC Training courses is required in advance to confirm bookings. Please note that fees are non refundable. Once bookings have been made and accepted by Advance Drive. This does not affect your statutory rights.
Advance Drive requires 48 hours notice to reschedule any bookings made for Driver CPC Training courses. Any cancellations made after this time will result in loss of payment.

Gift Vouchers

Gift Vouchers are non refundable and valid for 6 months from issue date.
If a Gift Voucher is lost or mislaid, it may only be redeemed providing it has been bought in a person’s name and they have proof of purchase.

Complaints

In the event of a complaint that cannot be resolved with the help of your driving instructor, complaints should be made in writing and emailed to info@advancedrive.com or posted to Advance Drive, 166 Upper Salthill, Galway.

Copyright

The Advance Drive logo or must not be used without written consent.
It is strictly prohibited to use any content on advancedrive.com without written consent. Copyright 2010 www.advancedrive.com. All rights reserved.

`Testimonials`

ADVANCE DRIVE are a great driving school. To Aoife and Emma for organizing lessons at such short notice once again - it was much appreciated and didn't go un-noticed. To Dezzie - what an instructor. His attention to detail is crucial for you if you want to pass your test first time round. His guidance and methods are so easy to understand and makes the journey enjoyable. Pick up the phone right now and call them - you wont be sorry the day you get your test result! Much appreciated again, Alan
February 11, 2021Galway

My driving instructor was Declan and he is a very good profesional and knows his job well. He explains everything very clear and in a very understandable way and he has a great patience. He is a very good teacher. I have changed many different driving instructors. I can say, that Declan always gives a very good examples from everyday life . He taught me a lot, and I am very grateful for and I still can’t believe that I’ve passed my driving test. Thank you Declan for your help and patience Olga
February 27, 2024Galway

once again i have to complement all at advance drive ive just passed my bus test and got no marks this is down to dessie my instructor he went trough every little detail fully over and over again he is calm but misses nothing and is able to push you to your best he is a true professional this is my second time with dessie he got me trough the artic as well i will highly recomend advance drive to anyone thinking of doing driving lessons they take you on board as an individual and work with your needs to get you through regis golding
July 13, 2020galway

Passed my D class bus licence test this week. I 'm convinced that it was down to the very professional team of people at Advanced Drive in Galway that I did so well in every aspect of the training. The training is both relaxed and very professional in the delivery. You find your self all of a sudden in about week 5 or 6 of the 10 week course having a very good understanding of what is required as a professional bus driver. Even more surprising you will be driving a D class Bus around Galway and Oranmore like it was your daily drive. That really impressed me! I would like to say a very warm and grateful thank you to all the talented team at Advance Drive, long may you continue. J Bennis, Bus driver..... If you are considering a career driving or just want to start with your Car licence, do not put it off or worry about your ability. The fantastic team of people at Advance Drive Galway will prepare you and your confidence to succeed what ever you want to achieve. And the very best of good luck to you. Thank you, I enjoyed every minute of my training with Advance Drive.
November 17, 2022Clare

Just completed my rigid truck test with Advance Drive this week and what a great experience I had not just passing the test but the learning experiences I got , I wish to thank all the staff at advance drive from the office staff to the instructors ,all of you have to be commended on your professionalism and your approach to teaching , learning and instructing at Advanced Drive.I have to say a big thank you to my right hand man even though he was sitting on the left hand side ,PJ Dunne.I can only describe his instruction as exceptional,a true gent that makes you feel confident in driving .along with all at advanced drive there is an overall infectious enthusiasm for learning and I thank you for that. May I wish all at Advance Drive the best for the future,I have no hesitation in highly recommending Advance Drive for all your instructional needs from car,truck bus and artic best wishes and many thanks again Eugene Flynn
October 10, 2022tuam, co. galway

To Phillip , Gerry and all the crew in Advance Drive, thanks for all your help and encouragement in making sure I passed my Bus driving test and gaining my C P C card. To Vincent who gave me my driving lessons, Ronald and Tom who did our case study and C P C modules, Evelyn who helped us with Career planning, Maddie who did the First Responder course, Mike who did my pre test run and Gerry who was with me during my C P C practical Thanks for all your help. Regards Mike Burke
June 21, 2022Monivea

I can't speak highly enough of the team at Advance Drive, I passed the HGV rigid first time with the help of Vincent who was the instructor. He was excellent, very professional, understanding and skillful with the patience of a saint. Philip and Gerry were excellent, they were very helpful and went out of their way to to accomodate me. Finally Aoife, I can only describe Aoife as an absolute little star and a real gem for Advance Drive. I dealt with Aoife regularly and she was brilliant, extremely polite and courteous and just a real pleasure to deal with. Left no stone unturned to make sure everything was right. I would give them 10/10, would definitely recommend them if you want success and a good experience. Thank you very much Advance Drive :o)
September 17, 2019Roscommon

Sailed through my Artic Truck test thanks to Philip and his brilliant, assuring and dedicated teaching. These guys really know their stuff and tutor you very professionally AND calmly! (this is most important, especially when trying to reverse a 35FT trailer around a corner!) When it came to seeking a professional driving qualification and after doing my research and getting info from all the other 'instructors' I am really delighted to have gone with Advance Drive - they're my No.1
April 30, 2014Nicholas

Today, at the age of 43, I at last passed my driving test; doing so, on my first attempt. After years of hesitancy, and a belief I wasn't capable of driving well, the skills, ability and professionalism exhibited by my driving instructor - Noel Nee, at all times ensured that I was more than capable and ready to achieve my full category B driving license. In no small way, it was the enthusiasm, patience, exacting dedication to excellence, humility, and his earnest sense of putting the learner first that allowed me advance with confidence to the position of executing my test, and further passing with a confidence I thought I did not own. Since my initial lesson with Noel, I was always greeted with optimism, calm, and a capacity to teach that at all times remained with me, and will, I believe, remain with me as I begin driving as a novice licensee. Again, since meeting Noel, I always felt listened to, treated as an equal, and spoken to in a manner that allowed me learn, returning each time with the knowledge I was growing in awareness, and further honing the skills necessary to become a competent driver. Here, his advice and willingness to go above and beyond in terms of ensuring I understood, while also instilling a belief I was more than capable, all indelibly paved the way to my passing the test in a successful manner. Today, therefore, it is without hesitation that I write this testimonial in the hope that Noel is somehow given the credit he richly deserves, and, from here, would gladly recommend him as an instructor to any and all, in particular those lacking the confidence in their own abilities. He remains an exceptionally good teacher exacting all those attributes required to allow those he tutors to excel as they should. In turn, I also wish to acknowledge the professionalism and understanding I was at all times met with by the staff at Advance Drive, in particular Aoife and Emma, who always met me with warmth, kindness, humour, and patience, in what has been an unprecedented and drawn out year. Undoubtedly, their ability to meet my needs financially allowed me to continue to progress with them, especially at times of financial stress. Again, their ability to show compassion and understanding proved worthy and invaluable, which is why i would have no hesitation recommending they as a professional body to any wishing to avail of lessons, where staff and instructors put the learner's need first. At a time in which the humanity or personal seems to be on the wain, the people at Advanced Drive remain a testament to what good companies are really all about - providing a service that ensures the customer is happy and further satisfied they chose to run with that company in the first place. My continued appreciation and best wishes to a company worth noting. Ted
January 12, 2021Galway

Thanks a million to all at Advance. I've just completed a hat-trick of Rigid, Bus and Artic tests and it's all thanks to your team. I've learned a lot, made new friends and had great craic in 2024 thanks to Advance - and not forgetting Patricia and all at GRETB. Everyone involved was professional and courteous but more importantly, very helpful and supportive. The instructors all had great patience and skill - and above all, a sense of humour (and they certainly needed that at times!). And the back-room team were always a pleasure to deal with - very efficient. Phillip and Ailbhe, ye have a great team there - keep doing what ye're doing. And put me on the waiting list for next year's Sikorsky 101 course - although I'm dreading the hill-start!
November 20, 2024East Galway

I completed my bus licence back in January and rigid licence in May with Advance Drive. I could not be any happier with all of the staff that made it such an easy task in obtaining both licences. Thanks to Lee in helping me get my bus licence, who was so professional in explaining everything in great detail to me (never knew how much you need to look in the mirrors, but I do now) but never made you feel under pressure or nervous. Thanks to Vinny for helping me get my rigid who again made everything feel so easy and yet made me laugh so much. Would highly recommend either of these two lads to teach you in either bus or truck. Massive thanks to Philip and Ailbhe who both were so accommodating in providing both information and guidance anytime it was needed, espically for the CPC theory and practical. Seriously I have greatest respect for all of ye at Advance Drive, keep up the great work and best of luck in the future.
November 23, 2017Galway

Great team Philip has put together 💪 they cover every aspect of training. Everyone is nice and friendly and top professional at what they do. Big thanks to Noel for the 20 hours of lessons in the rigid, I passed 1st time with all your help 💯👊 mirror's indicate repeat 😁😁 thanks to everyone on the team from Frank and Trevor on the forklift course nice one lads 💪, Tom on manual handling 📦😁, Ronald on cpc great communication 💯 Aoife always making sure we have everything ready organised and on time💯👊 and Gerry making sure everything and everyone getting it done 🫡 and everyone else I didn't mention thanks again 👊 Brian Feeney
August 11, 2023Galway

I passed my rigid truck (C) license at the first attempt yesterday, delighted! I did most of my lessons with Dezzie and one lesson with Mike. There were a few bumps along the road - took me a year from start to finish because my work interfered with booking and scheduling lessons - but Advance Drive as a company left me with the feeling that they care about each and every one of their students. They gave individual attention to me, and I am sure every student who chooses to train with them. Each person gets the education, practice, information and personal attention that they as an individual need. Now I feel like a competent and confident driver. I recommend this school. I want to thank particularly Dezzie for doing most of my lessons, your training style made everything feel very natural and easy and clear and I wish to thank everyone else who had a hand in my success: Mike, Phillip, and Aoife for all your help as a team to get me through at first attempt.
November 10, 2017Galway

Having recently completed and thankfully passed the Rigid Truck Course, I would just like to thank Advance Drive for all the excellent tuition that we all received while on the the course. I would particularly like to thank Martin for his patience and his great instruction with the driving lessons. Thanks also to all the Admin staff as always, for keeping everything on track and running smoothly for us throughout the course. A truly exceptional experience. Thank you all so much.
August 30, 2024Galway

Just passed my D1 (minibus) test and CPC today on my FIRST attempt. My instructor Anton was very professional through the whole process and can't credit him enough on having me prepared, he is a great instructor and made the process very smooth and enjoyable. The team in the office were very supportive in assisting with the application process from Theory test to Driving test. I'd happily recommend Advance Drive for anyone who is looking to learn drive any vehicle.
September 3, 2021Athlone

I went to Advance Drive for mini bus lessons and thankfully passed my test last Tuesday. I got held up on taking my test as Covid just came in when I had started with the lessons. I found Mike in the earlier lessons I took to be very good & helpfull and in the last few lessons I took with Gerry Burke I found him also very good & helpfull. I would strongly recommend them both if you want to sign up with Advance Drive. Aoife on reception is most helpfull in scheduling your lessons.
April 5, 2022Galway

091 524 689

Request a call back!