Recruitment T&C | Advance Drive

Terms & Conditions

Driver Training

By reading the website www.advancedrive.com you agree to all of Advance Drive’s terms and conditions. Terms and conditions can be updated by Advance Drive without notice so it is important to check for updates.
All Advance Drive’s instructors are approved by the relative bodies for the particular type of training being undertaken. I.e. Driving Instructors are approved by the Road Safety Authority to deliver driver training for Motorbike, Car, Truck and Bus.
As per the ADI Voluntary Code of Practice, All Advance Drive’s instructors are professional, well groomed, mannerly and treat all customers with respect and consideration.
All Advance Drive’s training vehicles used for driver training are clean, maintained regularly fully insured and fit for purpose meeting all requirements laid out by the RSA.
Advance Drive reserves the right not to offer driver training to any learner driver.
Advance Drive can stop a lesson at any time should they feel that the learner is a danger to themselves, the vehicle or other road users. If a lesson is stopped Advance Drive cannot be held responsible for any time lost or costs incurred.
Learners should be well rested and fit to drive for all lessons. Advance Drive can refuse a lesson should they have reason to believe that the learner is under the influence of alcohol / drugs or is excessively tired. If a lesson is refused Advance Drive cannot be held responsible for any time lost or costs incurred.
Advance Drive start all driver training lessons from Salthill in Galway unless otherwise arranged.
Cancellation / Rescheduling – Minimum 48 hours notice must be given and confirmed to cancel or reschedule a driving lesson. A cancellation fee of €25 per hour applies to all lessons cancelled after this time. In the event of a no show or cancellation / reschedule within 24 hour of the appointment the total cost of the booking must be paid.
Payment for driving lessons can be made on the day or in advance. In the event of a no show the full amount is owed as the instructor’s time and the vehicle was held and the time could not be offered to anyone else.
Please note that prepaid fees are non refundable.
Learner drivers must hold a valid learner permit and have it available for the instructor on every lesson. A receipt of application from the NDLS is not acceptable and cannot be used to start lessons. If a learner driver arrives to a lesson without a valid learner permit then the lesson will be cancelled without refund. Advance Drive cannot be held responsible for any costs incurred.
Advance Drive requires a minimum of 4 weeks’ notice to accommodate learners for their driving test dates. It is advisable that learners would come for an assessment lesson before applying for their driving test in order for the instructor to see their standard of driving and assess how much time will be required to get to test standard.
Advance Drive reserves the right to refuse the use of a vehicle for the driving test should they feel that the learner is unsafe or potentially a risk to themselves or others.
Driving tests take preference over driving lessons and in the event that a driving test date should clash with existing lessons, Advance Drive may have to reschedule driving lessons to accommodate. Advance Drive cannot be held responsible for any costs incurred as a result of rescheduling lessons.
In the case of circumstances beyond our control such as break down of vehicles and adverse weather conditions, Advance Drive reserves the right to postpone driving lessons. Advance Drive cannot he held responsible for costs incurred as a result.
As Advance Drive’s instructors are fully booked each day it is important that learners are punctual for their driving lessons. If you’re running late for your lessons please notify the office or your instructor at your earliest convenience. Instructors will wait for a maximum time of 30 minutes before the lesson is deemed to be a no show. In turn learners are asked to wait for the same time for instructors in the case that they are running behind for unforeseen circumstances. Any lesson time lost as a result of this will be made up by the instructor on the day or on the next lesson.
Advance Drive reserves the right to change the cost of any lessons or services at anytime. If a customer has started lessons the original cost will apply until they pass their driving test. If you‘re a new customer, it is important to contact the office to confirm all costs for services prior to booking.
All queries made by phone and email to Advance Drive will be replied to within 48 hours where possible. Please note social media may not be checked daily so it is advisable to email or call the office for help with enquiries.
Advance Drive reserves the right to not reply to any emails or enquiries that they deem to spam, junk or of a false nature.

Driver Hire Terms of Business

1. Driver Hire refers to the hire of drivers only. 2. Companies looking to hire a driver must ensure that vehicles used are taxed, insured, road worthy and have valid NCT or CVRT. 3. Bookings are confirmed once the job has been accepted and a driver appointed. 4. Once a booking is confirmed we require the following notice for cancellations: 21 Days Notice No Fee, 11 – 20 Days Notice Minimum Daily Rate Applies, 10 Days Notice Time Booked is Time Paid. 5. Payment is due within 21 days from date of invoice.

Driver CPC Training

Payment for Driver CPC Training courses is required in advance to confirm bookings. Please note that fees are non refundable. Once bookings have been made and accepted by Advance Drive. This does not affect your statutory rights.
Advance Drive requires 48 hours notice to reschedule any bookings made for Driver CPC Training courses. Any cancellations made after this time will result in loss of payment.

Gift Vouchers

Gift Vouchers are non refundable and valid for 6 months from issue date.
If a Gift Voucher is lost or mislaid, it may only be redeemed providing it has been bought in a person’s name and they have proof of purchase.

Complaints

In the event of a complaint that cannot be resolved with the help of your driving instructor, complaints should be made in writing and emailed to info@advancedrive.com or posted to Advance Drive, 166 Upper Salthill, Galway.

Copyright

The Advance Drive logo or must not be used without written consent.
It is strictly prohibited to use any content on advancedrive.com without written consent. Copyright 2010 www.advancedrive.com. All rights reserved.

`Testimonials`

once again i have to complement all at advance drive ive just passed my bus test and got no marks this is down to dessie my instructor he went trough every little detail fully over and over again he is calm but misses nothing and is able to push you to your best he is a true professional this is my second time with dessie he got me trough the artic as well i will highly recomend advance drive to anyone thinking of doing driving lessons they take you on board as an individual and work with your needs to get you through regis golding
July 13, 2020galway

I would like to say a BIG THANK YOU to everyone involved in Advance Drive for their continued support and guidance through the Bus Driving D course which I have just completed and was successfull in passing my bus driving test.From Emma & Aoife on the phone as well as in the office who were very curtious and accompanying with everything, Gerry & Philip for their words of encouragement, Ronald for the online classes explained everything to detail and ensured we knew everything we needed to know about the Bus, Evelyn for giving me a better understanding about how to present a CV and a Cover letter, The First aid Course which was of great benefit, Lee who is an outstanding instructor, THANK YOU for your encouragement and believe in me from day one, i would also like to say a BIG THANK YOU to Patricia in gretb for her continued support over the past few years in getting me over the line eventually, absolutely delighted I got the opportunity to take part in this course and I wish you all the very best for the future 😀 you are a great team
July 7, 2021Circular road Galway

I went to Advanced drive after they were recommended by a friend. I have now passed 2 tests with them (bus and truck) and can't praise them enough. Phillip and Mike are both very patient and encouraging during the learning process. During each pre-test lesson they re-assured me and gave me ways to deal with the test nerves. This patience,professionality and excellent prices, added to their felxibility in scheduling lessons make them my first choice for any more tests. well done lads
April 28, 2014Stephen Hand

The Team at Advance drive are a 1st class team from the moment you enter the premises to every detail of your lesson. Everything is covered and perfected to make your driving lesson experience a easy an enjoyable way to learn to drive and successfully pass your test. The instructors are experienced and know exactly how to deal with every driver. From the unexperienced 1st time driver to the experienced professional driver. They will bring you through to successfully pass your test. I have experience with Advance for almost 20 years and have successfully passed all my driving test 1st time with Advance drive . Bus and Rigid. Next up Artic lessons and I am confident that Advance drive will get me successfully through this test also. Well done all at Advance drive
March 9, 2021Galway

I'd like to thank the wonderful team at Advance Drive and GRETB for the excellent instruction over the past 10 weeks. The tuition was second to none. A special shoutout to the ever-parient and expert instructor, Mike, for his valuable help to ensure I passed my driving test to get the Category D licence. The result of a PASS is a testament of the service, the training, the appointments, and professionalism provided. I'd also like to give a special mention to my fellow students because the support and camaraderie was exceptional. Thank you!
December 2, 2024Loughrea

I recently successfully completed my class D driving test. Training was provided by Advance Drive. I was lucky to have been paired with Noel one of the many instructors for the duration of my training. It was an enjoyable experience. Noel was so knowledgeable and he punctuated each lesson with pearls of wisdom and advice. He broke the whole driving process down to make it more readily understandable. All of the staff at Advance Drive were so professional from the very first day. There was a steady stream of emails and text messages to remind you of your driving lessons. Nothing was left to chance during training. Top marks all round to Advance Drive and their staff. June 2024.
July 26, 2024

Many thanks to Garry at Advance Drive who prepared me for my driving test. I passed first time with Garry's help. He is really patient and puts you at ease. His calm and friendly nature takes the stress out of driving. Garry is very knowledgeable and has great tips for making you a safe and confident driver. I would highly recommend Advance Drive to anyone learning to drive. Many thanks to the office staff also who are very organised and make every effort to accommodate all appointments. Grainne
December 12, 2016

Passed my c license on my first try today. I would to thank the whole team at advance drive for there dedication on helping me pass my driving test I would like to give a special shout out to my driving instructor dezzie who made every thing very simple for me I would recommend you guys to everyone and anyone who is wanting to learn how to drive a truck or a car you get a big 10/10 from me. Also I would like to thank Mike Rice for his kind words today thanks so much Darren Jennings
May 1, 2024Galway

From my initial contact to passing my test I could not have been happier with the high level of service I received. Aoife and all the staff working in their Ballybane Office were approachable, informative and very knowledgeable about all aspects of Driving / Driving Tests and timescales involved. Dezzie was my Driving Instructor and he displayed all of the aforementioned traits and more. He is also very good at catering for each persons desired method of learning as well as simply being “sound as a pound”. I have nothing but the highest regard for all the staff at Advance Drive and can confidently recommend them to anyone looking to get any kind of Driving Licence. Go raibh míle maith agaibh agus bí sabháilte, Peadar 🤙☘️
December 16, 2020Galway

I made five lessons with Pat and he was great, very helpful, calm, patient, and motivated me to keep trying. It made all the difference for me. Before I met him, all the other instructors were rude on the telephone on the first contact, they were assuming that I was a terrible trainee only because I wanted to change instructors even before they met me personally. Pat treated me differently, with respect and never second-guessed me. So, thank you very much Advanced Drive and Pat for your support
November 5, 2019Galway

To Phillip , Gerry and all the crew in Advance Drive, thanks for all your help and encouragement in making sure I passed my Bus driving test and gaining my C P C card. To Vincent who gave me my driving lessons, Ronald and Tom who did our case study and C P C modules, Evelyn who helped us with Career planning, Maddie who did the First Responder course, Mike who did my pre test run and Gerry who was with me during my C P C practical Thanks for all your help. Regards Mike Burke
June 21, 2022Monivea

ADVANCE DRIVE are a great driving school. To Aoife and Emma for organizing lessons at such short notice once again - it was much appreciated and didn't go un-noticed. To Dezzie - what an instructor. His attention to detail is crucial for you if you want to pass your test first time round. His guidance and methods are so easy to understand and makes the journey enjoyable. Pick up the phone right now and call them - you wont be sorry the day you get your test result! Much appreciated again, Alan
February 11, 2021Galway

Passed my driving test after few hours with Vas from Advance drive. He is absolutely amazing! So much patience and understanding! Due to covid, my learning lasted 2 years, I changed 4 different instructors from different driving schools. Vas made it all possible, I wouldn't be driving without him! School is great too, every contact to book lessons and make payment was easy and straight forward. They sent all materials on email. Very helpful and friendly! Thank you all ❤️
September 15, 2022Galway Westside

I went to Advance Drive for mini bus lessons and thankfully passed my test last Tuesday. I got held up on taking my test as Covid just came in when I had started with the lessons. I found Mike in the earlier lessons I took to be very good & helpfull and in the last few lessons I took with Gerry Burke I found him also very good & helpfull. I would strongly recommend them both if you want to sign up with Advance Drive. Aoife on reception is most helpfull in scheduling your lessons.
April 5, 2022Galway

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